Privacy policy
Privacy Policy
At helenfrankenthalerartworks.com, your privacy matters to us. This policy explains what information we collect, how we use it, and your rights.
Information we collect
When you visit or purchase from our store, we may collect:
- Contact details: name, email address, shipping and billing address, phone number
- Order details: the products you buy, order value, and order history
- Payment information: processed securely by our payment providers (we do not store your full card details)
- Technical data: IP address, browser type, device information, and cookies
How we use your information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and customer support
- Prevent fraud and keep our store secure
- Improve our products, website, and marketing
- Send promotional emails, only if you have opted in (you can unsubscribe anytime)
Sharing your information
We only share your information with trusted third parties who help us run our business, including our production and shipping partners, payment processors, and analytics platforms. We never sell your personal information to third parties.
Cookies
Our website uses cookies to remember your preferences, keep your cart, and analyze traffic. You can disable cookies in your browser settings, though some features may not work as intended.
Data retention
We keep your personal information only as long as needed to fulfill orders, comply with legal obligations, and resolve disputes.
Your rights
Depending on your location, you may have the right to access, correct, or delete your data, object to certain processing, or withdraw consent for marketing. To exercise any of these rights, email support@helenfrankenthalerartworks.com.
International customers
As we ship worldwide, your information may be processed in countries outside your own. We take steps to ensure your data is handled securely wherever it is processed.
Children's privacy
Our store is not intended for anyone under 16, and we do not knowingly collect data from children.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact us
If you have any questions, email support@helenfrankenthalerartworks.com.
Last updated: September 2026